Privacy Policy
Effective Date: August 26, 2026
1. Introduction
Revival Now Canada, with its registered office at 787 Keil Dr S, Chatham - N7M 0T4, Canada (CA), respects the privacy of every visitor to its website and every client of its services. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have about your personal information. The software platforms and computer systems services described across this website are developed and operated by the developer RevivalNow, acting on behalf of Revival Now Canada.
This policy applies to personal information gathered through our website, through direct email and telephone correspondence, and through the delivery of computer systems design, computer integrated systems design, and system revival services. By using our website or engaging our services, you acknowledge that you have read and understood the practices described in this policy.
We are based in Canada and comply with the privacy obligations that apply to us in the province of Ontario and under federal Canadian law. Where your personal information is subject to other laws because of where you live, we also honor the additional rights described later in this policy.
2. Information We Collect
We collect two broad categories of information. The first is information you choose to give us directly. The second is information collected automatically when you use our website or when our systems tools interact with your environment under an active agreement.
Information you provide directly includes your name, your email address, your telephone number, the name of your organization, and the content of any message you send through our contact form or by email. When you engage us for services, we may also collect billing details, technical contact information, and descriptions of the systems and data involved in your project. We collect only the information needed to respond to you and to deliver the work you have requested.
Information collected automatically includes device type, browser type, operating system, approximate geographic location at the region level, pages visited on our website, the date and time of each visit, and technical logs such as internet protocol addresses. This information helps us understand how our website is used and how we can improve it.
3. How We Collect Information
We collect information in a few straightforward ways. When you fill in the contact form on our website, we receive the name, email address, subject, and message you choose to provide. When you write to us by email, we receive the content of that correspondence together with your email address and any information you include in it.
When you telephone us, we may take notes about the enquiry and store the number from which you called so that we can return your call. When you engage our services, we collect information during the assessment phase of a project, including inventories of your hardware and software and samples of your data, always limited to what is necessary for the work.
When you browse our website, automated technologies such as server logs and cookies collect usage information. We do not buy personal data from data brokers and we do not collect information from third parties about you except where you have asked a third party to introduce us or where required by law.
4. Categories of Personal Information
For clarity, the categories of personal information we may hold about you are summarized below.
- Identifiers and contact details, including name, email address, telephone number, and postal address.
- Professional information, including your job title, your organization, and your role in a project.
- Technical information, including internet protocol addresses, device identifiers, browser details, and system configuration data.
- Correspondence records, including the content of emails, contact form submissions, and call notes.
- Usage data, including the pages you visit on our website and the actions you take there.
- Project information, including the descriptions, configurations, and technical inventories you share with us during an engagement.
We do not intentionally collect sensitive categories of information such as health data, religious beliefs, or political opinions. If you send us such information in a message, we will treat it with the same care as all other personal information and will not use it for any purpose beyond responding to you.
5. How We Use Your Information
We use the information we collect for clear and limited purposes. We use contact details to respond to enquiries, to schedule meetings, to send proposals, and to manage our relationship with you. We use technical and project information to deliver the computer systems design and integration services you have requested, including assessments, migrations, rebuilds, and ongoing support.
We use usage data to maintain and improve our website, to understand which pages are useful, and to ensure the security of our systems. We may use an email address you have given us to send service notices or responses directly related to an active engagement. These messages are part of the service and are not marketing.
We do not sell your personal information to anyone. We do not rent your information and we do not use it for purposes that are incompatible with the ones described here. If we ever wish to use personal information for a materially different purpose, we will obtain your consent before doing so.
6. Legal Bases for Processing
Under Canadian privacy law and, where applicable, the European General Data Protection Regulation, we process personal information on a limited set of legal bases. We process information to perform a contract when you engage us for services, to take steps at your request before a contract is formed, and to respond to your enquiries.
We process information on the basis of legitimate interests where the processing is necessary for running our business, such as securing our systems, preventing fraud, and understanding how our website performs. These interests are weighed against your rights and freedoms, and we do not process more information than is necessary.
Where the law requires consent, we obtain it before collecting or using information. In particular, where cookies or similar technologies are used in ways that are not strictly necessary, we ask for your consent where applicable law demands it. You may withdraw your consent at any time by contacting us through the details in the final section of this policy.
8. Analytics and Service Measurement
We use lightweight analytics to understand how our website is found and used. These tools report aggregate information such as the number of visitors, the pages most often viewed, the approximate region of visitors, and the technology visitors use to access the site.
Analytics data is collected in a form that does not allow us to identify individual visitors. We use it to answer practical questions, such as which pages are clear and useful, which pages confuse visitors, and whether our website loads quickly on different devices. This information helps us make the site easier to use.
Analytics providers we use process this data under agreements that prohibit them from selling it or using it for their own unrelated purposes. Where these providers store data outside Canada, we rely on appropriate transfer safeguards as described in the section on international data transfers.
10. International Data Transfers
Revival Now Canada is based in Canada and stores personal information primarily within Canada. Some of our service providers may store or process data in other countries, including the United States. When personal information is transferred across borders, we take steps to ensure that it continues to receive a level of protection that is equivalent to the protection required under Canadian law.
Where the European General Data Protection Regulation applies to you, we ensure that any transfer of your personal information outside the European Economic Area is protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission, or a finding of adequacy by the Commission where one exists.
By providing personal information to us, you understand that it may be transferred to, stored, and processed in jurisdictions other than the one in which you reside. We will not transfer your information to a jurisdiction that does not provide adequate protection without first implementing safeguards for its protection.
11. Data Retention
We keep personal information only for as long as it is needed for the purposes described in this policy, or as long as the law requires us to keep it. Enquiry correspondence is retained for a reasonable period to allow us to answer follow-up questions and to maintain a record of our communications.
Information collected during a service engagement, including project documentation and technical inventories, is retained for the duration of the engagement and for a reasonable period afterward to support warranties, maintenance, and any legal obligations. Financial records are retained for the periods required by applicable tax and accounting law.
When personal information is no longer needed, we delete it or remove identifying details so that it can no longer be linked to you. We review our retention periods regularly and dispose of information securely. Where deletion is impossible because of legal or technical constraints, we apply strict access controls and retain the information only for the lawful purpose that requires it.
12. Security of Your Information
We apply reasonable and appropriate technical and organizational measures to protect personal information against loss, misuse, unauthorized access, alteration, and disclosure. Access to personal information is limited to the people who need it to do their work, and every member of our team is bound by confidentiality obligations.
Our technical safeguards include encryption in transit for website traffic, access controls on systems and files, secure storage for client data, and procedures for managing security incidents. We keep our own systems patched and monitored, because the systems we use to protect your information deserve the same care we give to the systems we build for clients.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a breach occurs that affects your personal information, we will notify you and the relevant authorities as required by applicable law, and we will take steps to limit the impact of the breach.
13. Your Privacy Rights
Depending on where you live, you have rights over the personal information we hold about you. You may request access to your personal information, ask us to correct information that is inaccurate, ask us to delete your information, and object to or restrict certain processing. You may also ask for a copy of your information in a portable, machine-readable format where the processing is automated.
To exercise any of these rights, contact us using the details in the final section of this policy. We will verify your identity before responding and will respond within the time frame required by applicable law, normally within thirty days. We will not charge a fee for a reasonable request, though we may charge a modest fee for clearly excessive or repeated requests.
We will not discriminate against you for exercising your rights. If you are not satisfied with how we handle your request, you may lodge a complaint with the Office of the Privacy Commissioner of Canada or with your local privacy regulator. We ask that you give us the chance to resolve the matter first.
14. Privacy for Children
Our website and services are designed for adults and for organizations, not for children. We do not knowingly collect personal information from children under the age of sixteen. If you are a parent or guardian and you believe that a child has provided us with personal information, please contact us and we will delete that information promptly.
We do not engage in behavior that targets children, and we do not sell the personal information of children, because we do not sell any personal information at all. If we become aware that we hold personal information collected from a child without verifiable parental consent, we will remove it from our records as soon as reasonably possible.
We encourage parents and guardians to supervise the online activity of children and to talk to them about safe internet use. If a child is using our website, we recommend that they do so only with the knowledge and consent of a parent or guardian, and that they do not submit any personal information through forms or email.
15. Third-Party Links and Services
Our website may contain links to third-party websites and services that are not operated by us. These links are provided for your convenience. This Privacy Policy does not apply to those third-party websites, and we are not responsible for the privacy practices of third parties.
When you leave our website, we encourage you to read the privacy policy of every site you visit. The practices of third parties are governed by their own policies, and the information you provide to them is handled according to their rules, not ours.
Where our services connect to third-party platforms as part of a client engagement, we process information on those platforms only under instructions from the client and within the scope of the agreement. We do not use those platforms to collect information about you beyond what is needed to deliver the requested service.
16. California Privacy Rights
If you are a resident of the state of California, the California Consumer Privacy Act and related regulations provide you with additional rights. You have the right to know the categories and specific pieces of personal information we have collected about you, the purposes for which we use it, and the categories of third parties with whom we share it.
Because we do not sell personal information, there is nothing to opt out of in respect of the sale of personal information. We do not use or share sensitive personal information for purposes that would require you to limit its use. You may also request that we correct inaccurate information or delete information we hold about you.
To exercise your California privacy rights, contact us through the details in the final section of this policy. We will verify your request using reasonable methods and will respond within the period required by law. We will not deny you goods or services, charge different prices, or provide a different quality of service because you exercise these rights.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, changes in the law, or changes in the technology we use. When we make a significant change, we will revise the effective date shown at the top of this policy and we will highlight the changes where it is reasonable to do so.
If a change affects how we use your personal information in a way that is materially different from the practices described when we collected it, we will provide prominent notice and, where required by law, obtain your consent before applying the change to information we already hold.
We encourage you to review this policy periodically so that you stay informed about how we protect your information. Your continued use of our website or services after a revised policy has been published constitutes acceptance of the revised policy, except where consent is separately required by law.
18. Contact Information
If you have any questions about this Privacy Policy, about the personal information we hold, or about the choices available to you, please contact us. Our team will respond as quickly as possible and will treat every enquiry with care and confidentiality.
787 Keil Dr S, Chatham - N7M 0T4
Canada (CA)
Email: dispatch@revivalnow.lat
Phone: +14588679422
We are available during business hours from Monday to Friday and on Saturday mornings. Active clients receive around-the-clock emergency care outside these hours. If you prefer to write, please include enough detail about your question so that we can answer it accurately and completely the first time.
Thank you for taking the time to understand how Revival Now Canada handles your personal information. We take this responsibility seriously, and we are always happy to explain our practices in plain language.